Returns & Exchanges Policy | Sunglass Hut KSA

At Sunglass Hut KSA, we want you to love your look; if you are not completely satisfied, you can return your shades within 30 days of purchase for a full refund. Items must be in their original, unworn condition with all packaging and security tags intact to qualify for a return.

Return Process

• 1.
  Initiate Your Request

  Log into your account and visit the 'My Orders' section to select the items you wish to return and receive a Return Authorization Number.

• 2.
  Pack Your Shades

  Place the sunglasses in their original case and box, ensuring all accessories and certificates are included to prevent damage during transit.

• 3.
  Schedule a Pickup

  Use our courier partner portal to choose a convenient time and location for a free doorstep collection anywhere in Saudi Arabia.

• 4.
  Quality Check & Refund

  Once our specialists inspect the returned product, your refund will be processed back to your original payment method within 7 to 10 business days.